HR SERVICES & MANAGEMENT
At needbeyond.com we create a scalable, agile, and comprehensive HR service management strategy for your organization!!
Most HR service management processes in bigger organizations begin with internal meetings or phone calls and end with Word and Excel documents. As the organization expands, handling all that information in such an old-fashioned way becomes incredibly burdensome. Even in companies using HRMS, the majority of the systems are antiquated, making the tasks faced by HR personnel more difficult. Instead of automating processes and decreasing labor, these tools continue to be underused and create new problems. Complexity and additional processing inefficiencies arise from this.
Some of the noteworthy troubles that HR teams frequently encounter in companies are:
- Lack of a coordinated system for providing services: Typically, HR departments are split up into separate branches, necessitating many communication routes for employees with various requirements. Without a centralized service management system, HR teams may find themselves managing numerous independent processes, leading to fragmented service delivery and disgruntled employees.
- Supportive hybrid work: According to the recent Gartner research, A Business Case for the Hybrid Workforce, more than half of employees will likely work from home after the pandemic, up from the previous 30%. According to Gartner’s analysis, 78% of workers will still prefer to work from home after the pandemic is gone.
- Can HR departments manage such a sizable online workforce?
Additionally, HR departments must educate staff members about all significant events, communicate with managers and specific employee groups, and guarantee a secure and adaptable working environment for all personnel. However, experience shows that few companies are adequately equipped to handle these circumstances.
- Tracking and controlling intricate HR procedures: Handling complicated HR demands and monitoring products can significantly strain without a suitable service management technology. Are you still juggling separate request management and on boarding programs? Still, generating reports by hand? Still, manually monitoring and evaluating the efficiency of service delivery procedures? You require a suitable HR service management tool!
- Scaling problems: Organizations require flexible service management solutions as they expand to handle changes in the complexity of their service operations. Any form of expansion, including an increase in the number of employees, business locations, or branches, may be accommodated by a solid HR service management system, which is entirely adaptable. Sadly, the majority of HRMS tools aren’t available.
- Lacking optimal Knowledge administration: Workers want quick resolutions and quick responses to their L1 tickets when something goes wrong. The lack of information in the present HR service management solution forces them to contact HR directly rather than posting tickets or looking for answers through the HR site. This also reduces the productivity of HR personnel and adds an unnecessary burden to them.
What Do We Offer?
ü Uniform employee portal
A real-time perspective of all the solutions, resources, and services housed under one roof. Offer a one-stop shop for all of your employees’ requirements.
ü Support for hybrid workforce
Targeted messaging, important announcements, and a mobile, flexible working environment will keep your staff informed.
ü Smarter, scalable personnel administration
Add as many employees and locations for your business as you like. With intelligent processes, no-code automation, and cross-departmental collaborations, you can efficiently manage all of your staff.
ü Effortless deployment
Start an HR help desk with no coding required on your part. To complete the work quickly, create your workflows and life cycles for the various processes.
Why choose us?
We use cutting-edge technology to give quick and accurate HR solutions, including SaaS Models, Web 2.0, and HR-XML data interchange, business analytics & reporting, and integrated HR Platforms.
Because we adhere to strict regulations and procedures for migration, delivery, project management, customer management, and reporting, you can rely on us for skilled HR services.
You don’t need to worry about the security or privacy of your data as one of our customers because we have taken all reasonable steps to ensure that confidentiality is upheld at every level.
Thanks to our team of HR professionals, technical experts, research analysts, transition managers, and process specialists, you can count on receiving top-notch services quickly.
Contact us today to learn more about our HR services & Management!